Dealing with Stolen or Damaged Items in Bags
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Travelers savvy in the ways of finding cheap airplane tickets, discount hotel rooms, and cheap vacation packages are sometimes at a loss as what to do when they find something has been stolen or damaged that was packed in a checked bag transported by an airline.
Airlines sometimes tell passengers to file a complaint for lost or stolen items with the Transportation Security Administration (TSA). Some airlines like to use the TSA as a scapegoat. The likelihood that a TSA employee is responsible for your problem is slight given that TSA employees are videotaped.
Airlines assign the loading and unloading of baggage to airports that employ job contractors whose hiring standards are nowhere near as rigorous as those of TSA.
If you find an item in your bag is broken or missing, you need to file a claim with the airline that transported your bag. Unfortunately every airline's contract of carriage includes a long list of exclusions for liability.
For example, American Airlines' contract says in part "American does not accept in or as checked baggage any of the following items: antiques, artifacts, artwork, books and documents, china, computers and other electronic equipment, computer software, fragile items (including child/infant restraint devices such as strollers and car seats) jewelry, silverware…American does not accept these items in or as checked baggage and assumes no responsibility or liability for such items…"
The airlines have done an excellent job of protecting themselves when it comes to expensive items inside checked baggage. If you want your valuables to travel on the same plane that you are flying on, then you should transport them in your carry-on bag.
Another option is to have your bag(s) shipped in advance directly to your hotel via FedEx, UPS or one of several other dedicated baggage shipping services. By doing so, you will be able to insure expensive items, be able to track your shipment, and deal with a responsive customer service department if any problems should arise.
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Power Your Gadgets While on the Go
Experienced travelers that know exactly how to find cheap airplane tickets and discount hotel rooms are often frustrated when a needed gadget, such as a cell phone or a tablet, runs out of power on the road.
Recently, powered luggage has been introduced that not only transports your devices but charges them as well. Demand is expected to grow as more travelers become aware of the availability of powered bags.
Companies such as Voltaic Systems and Eco Traveler, offer solar powered bags, backpacks and briefcases that produce and store power capable of running cell phones, cameras, laptops and tablets. Such bags are popular with hikers, bikers, cyclists and eco travelers who want to use powered devices off the grid.
Unfortunately, many business and vacation travelers spend most of their time indoors out of the sun. Such travelers should consider a new product called "Powerbag."
The Powerbag line of backpacks, cross body messenger bags, tablet bags, slings, and wheeled travel bags come with a built in charging system that can charge up to four mobile devices at a time. The bag is charged by plugging it into an outlet to recharge its own onboard battery.
Live Luggage has introduced a powered hard shell suitcase that does not power gadgets, but comes with power assisted wheels that automatically kick in when they sense a curb, an incline, or a set of steps.
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Category Article Damaged, Dealing, Items, Stolen
